On November 30, 2020, Gainsight, a leading customer relations technology company, announced it has signed an agreement to receive a majority investment from Vista Equity Partners, a leading global investment firm focused on enterprise software, data, and technology-enabled businesses. Wilson Sonsini Goodrich & Rosati represented Gainsight in the transaction.
A leader in customer success software, Gainsight empowers businesses to deliver positive outcomes and exceptional experiences to their customers every day by enabling enterprises to successfully on-board, retain, and expand their customer base. With Vista, Gainsight will continue to provide its customers with best-in-class software solutions, customer service, and customer success thought leadership while expanding its product portfolio, its customer base, and its geographic footprint.
The Wilson Sonsini team that represented Gainsight in the transaction includes:
Corporate / M&A
Tony Jeffries
Rich Mullen
Todd Cleary
Melissa Rick
Remi Korenblit
Dennise Martinez
Arjun Adusumilli
Technology Transactions
John P. McGaraghan
Sean Withall
Employee Benefits & Compensation
Michelle Wallin
Jessica Bliss
Data & Privacy
Matt Staples
Daniel Chen
Michael O'Brien
Employment
Briza Sanchez Lucas
Nedim Novakovic
Antitrust
Robin Crauthers
Regulatory
Seth Cowell
Real Estate & Environmental
James McCann
Martin Sul
For more information, please see Gainsight's press release. This deal was also covered in The Wall Street Journal and Forbes.