On February 14, 2023, RingCentral, Inc, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced that it had extended and expanded its strategic partnership agreement with Avaya. The new deal is part of Avaya’s expedited recapitalization and will see Avaya Cloud Office by RingCentral remain Avaya’s exclusive multi-tenanted Unified Communications as a Service (UCaaS) solution to Avaya’s customers, including its on-premises installed base totaling tens of millions of users worldwide. Wilson Sonsini Goodrich & Rosati advised RingCentral on the transaction.

Under the terms of the expanded agreement, RingCentral and Avaya have agreed to extend their multi-year partnership with minimum seat commitments and a better aligned incentive structure intended to drive accelerated migration to ACO. These improvements will unlock further opportunities for RingCentral and Avaya to maximize value for their customers. The partnership has also expanded to include additional go-to-market models that enable Avaya to sell Avaya Cloud Office to its installed base on a direct basis. The companies plan to make additional product and development investments into Avaya Cloud Office by RingCentral, allowing the product to integrate with other Avaya products.

The Wilson Sonsini team advising RingCentral includes:

M&A
Rich Mullen
Molly Manning
Audrey Laryea

Technology Transactions
Chris Paniewski
Sean Withall

For additional information, please see RingCentral’s press release.